TRAINING OF EXPERTS

ENQA Agency Reviews: Training of Reviewers

The ENQA Agency Reviews: Training of Reviewers took place on 22-23 September 2016 in Ljubljana, Slovenia. The training session was organised by ENQA and hosted by the Slovenian Quality Assurance Agency for Higher Education (SQAA).

Based on the lessons learned, feedback, and materials from completed reviews, the training sessions provided reviewers with the necessary knowledge and guidance on the use of the Standards and guidelines for quality assurance in the European Higher Education Area (ESG 2015), on the ENQA Agency Review process, and on compliance assessment. In addition, the future panel members were briefed on the expectations of the ENQA Board on the reviews and the related reports, and provides a forum to discuss the way in which ENQA understands the requirements of the ESG for QA agencies.

In order to ensure that the agency reviews are rigorous, fair, transparent, and consistent, training is obligatory for all potential ENQA reviewers, independent of the organisation that has nominated them (ENQA, ESU, EUA, EURASHE, or Business Europe). Only reviewers who have attended an ENQA reviewer training session are included in the ENQA pool of trained experts and may be appointed to panels of ENQA Agency Reviews.

It is expected that after attending the training, participants will have sufficient knowledge of the ESG 2015 and the review process so as to integrate as a fully operational panel member. This includes:

  • A common understanding of the interpretation and operationalisation needed for conducting a high quality review, as demonstrated by a clear and well formulated review report.
  • A good understanding of the different stages of the review process and the panel members’ specific roles in each one of them.
  • Awareness of some of the complex issues that can arise during reviews.

The event programme is available here.
Practical information is available here.

The following presentations are now available:
Purpose and main stages of the review process by Agnė Grajauskienė
Use of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) by Nora Skaburskienė
A closer look at reviews by Tove Blytt Holmen
Characteristics of a Balanced Review Report by Christina Rozsnyai
Preparing for a site visit by Fiona Crozier
Experience of reviews by Fiona Crozier
Experience of Reviews: The Agency View by Christina Rozsnyai

Photos from the event are available on ENQA’s Facebook page.

For information regarding this training, please contact Review Manager Agnė Grajauskienė.

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