Workshop and Seminar Reports


ANALYSIS OF THE EUROPEAN STANDARDS AND GUIDELINES (ESG) IN EXTERNAL REVIEW REPORTS: SYSTEM-WIDE ANALYSIS, RESOURCES, AND INDEPENDENCE
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This report is based on the ENQA KP3 seminar held on 2 – 3 June 2014 in Brussels, Belgium, on the theme “European QA agencies’ ways to comply with the ESG in an international perspective, adhering to the European dimension: Shaping the future together”.

Internal Quality Assurance Assessing Impact: Using External Reviews and Evaluations in Internal Quality Assurance
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This report is the outcome of the seminar held in Valladolid on June 7-8, 2012 entitled “Assessing impact – Using external reviews and evaluations for internal learning”. Prior to the seminar, the IQA Steering Group – Douglas Blackstock (Quality Assurance Agency for Higher Education – QAA), Matti Kajaste (Finnish Higher Education Evaluation Council – FINHEEC), Christian Moldt (Danish Evaluation Institute – EVA), Sandra Marcos Ortega (Quality Assurance Agency for the University System in Castilla y León – ACSUCYL) and Maiki Udam (Estonian Higher Education Quality Agency – EKKA) – conducted a survey among 42 full members of ENQA in November 2011. The survey comprised three parts: the description of IQA activities at agencies, the impact of ENQA external reviews on the agencies’ IQA systems, and the assessment of impact of external agencies’ reviews on higher education institutions. A total of 25 agencies responded, yielding a response rate of 60 per cent. This publication presents the results of the survey and summarises the discussions at the seminar, including some ideas and thoughts for future IQA activities.

Quality Assurance and Qualifications Frameworks: Exchanging Good Practice
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This report is based on the ENQA workshop “Quality Assurance and Qualifications Frameworks: exchanging good practice”, which took place in Dublin, Ireland, on 9-10 February 2012 and presents articles on themes such as the state of development of qualifications frameworks, the role of agencies in the self-certification process, and the meaning of qualifications frameworks in external quality assurance.


Internal Quality Assurance and Benchmarking
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This report is based on the annual ENQA Internal Quality Assurance seminar on the theme of Learning from each other – using benchmarking to develop IQA that was held on 16-17 June 2011 in Helsinki, Finland. It presents a general overview of the benchmarking theme and discusses common features and differences of the benchmarked agencies’ IQA activities in terms of the selected three themes: performance indicators, follow-up on feedback and staff competence/development. The report also puts forward the benchmarking partners’ views on strengths, weaknesses and recommendations for development of each other’s activities, as well as the good practice they have identified on the selected theme.


Quality Assurance of Joint Programmes
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This report is based on the ENQA seminar on "Quality Assurance of Joint Programmes" that was held on 19 September 2011 in Vienna, Austria. The purpose of this seminar was to analyse the experience already gained in quality assurance of joint programmes as regards specific issues and methodological approaches, and to make recommendations to the ministers responsible for higher education in the European Higher Education Area.


Quality Assurance in Lifelong Learning
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This report is based on the ENQA workshop on the theme “Quality Assurance in Lifelong Learning” that was held from the 16-17th of May 2011 in Bonn, Germany.

The workshop provided a platform for discussion and exchange of experiences among the main stakeholders in quality assurance. The workshop aimed to contribute to joint understanding of the quality assurance in lifelong learning (LLL) between stakeholders, to disseminate information on good practice of external quality assurance in LLL, and to discuss standards and procedures for external quality assurance in LLL.


Quality Assurance and Learning Outcomes
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This report is based on the ENQA workshop on the theme “Quality Assurance and Learning Outcomes” that was held in September 2010 in Vienna, Austria. The workshop addressed the question of what stakeholders expect from quality assurance agencies in connection with learning outcome orientation. The opportunities and challenges of the learning outcome orientation in the higher education sector were discussed from different perspectives. The workshop tried to define the role that learning outcomes should play in external quality assurance and how they can or should be considered within the scope of external quality assurance.


Quality Assurance and Transparency Tools
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This report is based on the contents and results of an ENQA seminar on quality assurance and transparency tools, hosted by Magna Charta Observatory of Fundamental University Values and Rights on 17–18 May 2010 in Bologna, Italy. The purpose of this seminar was to discuss expectations from HEIs and other stakeholders concerning information on quality of HE and the contribution of quality assurance and transparency tools to meet these expectations.


Internal Quality Assurance - Enhancing quality culture
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This report gathers samples of good and ineffective practices on internal quality assurance, following an annual ENQA seminar on Internal Quality Assurance -Enhancing quality culture. The seminar was hosted by the Quality Assurance Agency (QAA, UK) on 8-9 June, 2010 in London, United Kingdom. The seminar provided a platform for discussing shared challenges, concerns, innovative ideas and future expectations which may then be applied to individual IQA practices and/or future IQA processes.


Internal Quality Assurance - Facing common challenges
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The present report follows an ENQA seminar on the Internal Quality Assurance - Facing Common Challenges. The seminar was hosted by the The Accreditation Organisation of the Netherlands and Flanders (NVAO), and took place in The Hague, The Netherlands, in June 2009. Staff members of ENQA member agencies discussed the common, tangible challenges they frequently encounter in their daily operations.