Internal Quality Assurance Assessing Impact: Using External Reviews and Evaluations in Internal Quality Assurance

This report is the outcome of the seminar held in Valladolid on June 7-8, 2012 entitled “Assessing impact – Using external reviews and evaluations for internal learning”. Prior tornthe seminar, the IQA Steering Group – Douglas Blackstock (Quality Assurance Agency for Higher Education – QAA), Matti Kajaste (Finnish Higher Education Evaluation Council –rnFINHEEC), Christian Moldt (Danish Evaluation Institute – EVA), Sandra Marcos Ortega (Quality Assurance Agency for the University System in Castilla y León – ACSUCYL) andrnMaiki Udam (Estonian Higher Education Quality Agency – EKKA) – conducted a survey among 42 full members of ENQA in November 2011. The survey comprised three parts: therndescription of IQA activities at agencies, the impact of ENQA external reviews on the agencies’ IQA systems, and the assessment of impact of external agencies’ reviews on higher education institutions. A total of 25 agencies responded, yielding a response rate of 60 per cent.rnrnThis publication presents the results of the survey and summarises the discussions at the seminar, including some ideas and thoughts for future IQA activities.rn

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