This thematic analysis of ENQA’s agency review reports has provided insights into main agency practices, best practices and existing limitations in relation to the standards 3.4, 3.6 and 2.1 of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (the “ESG”). In total, 27 agency review reports were considered in the analysis. The sub-themes for analysis have been defined based on therndescriptors found in the ESG and the analysis has focused on identifying approaches based on descriptions provided in the external review reports of the 27 agencies. Panels’ commendations and compliance levels have been used to identify and define good practice. Recommendation sections have provided insights into limitations in compliance with the ESG.