ENQA Agency Reviews: 14th Training of Reviewers

9 May 2022-10 May 2022 All Day

About the event

The 14th ENQA Training of Agency Reviewers will take place online on 9-10 May 2022. The programme will begin on Monday, 9 May at 13:00 and conclude on Tuesday, 10 May at 16:30.

The training is co-hosted by the Agency for Science and Higher Education (ASHE, Croatia).

Based on the lessons learned, feedback, and materials from completed reviews, the training sessions provide reviewers with the necessary knowledge and guidance on the use of the Standards and guidelines for quality assurance in the European Higher Education Area (ESG 2015), on the ENQA Agency Review process, and on compliance assessment. In addition, the future panel members are briefed on the expectations of the ENQA Agency Review Committee on the reviews and the related reports, and the training provides a forum to discuss the way in which ENQA understands the requirements of the ESG for QA agencies.

In order to ensure that the agency reviews are rigorous, fair, transparent, and consistent, training is obligatory for all potential ENQA reviewers, independent of the organisation that has nominated them (ENQA, ESU, EUA, EURASHE, or Business Europe). Only reviewers who have attended an ENQA reviewer training session are included in the ENQA pool of trained experts and may be appointed to panels of ENQA Agency Reviews.

It is expected that after attending the training, participants have sufficient knowledge of the ESG 2015 and the review process so as to integrate as a fully operational panel member. This includes:

  • A common understanding of the interpretation and operationalisation needed for conducting a high quality review, as demonstrated by a clear and well formulated review report.
  • A good understanding of the different stages of the review process and the panel members’ specific roles in each one of them.
  • Awareness of some of the complex issues that can arise during reviews.

The nominees selected to participate in this training event are contacted individually.


The programme is available here.

The presentations from the programme are available here, in the order in which they were presented:
Introduction of ENQA and purpose and methods of the training by Goran Dakovic
Purpose and main stages of the review process by Milja Homan
Use and understanding of the ESG by Goran Dakovic
Role of EQAR in the EHEA and its expectations on the reviews of QA agencies by Colin Tück and Beate Treml
Notion of compliance by Goran Dakovic
Quality of reports and consistency of judgements against the ESG – views from the ARC by Alastair Delaney
Introducing targeted reviews of QA agencies – EQAR by Melinda Szabó
Introducing targeted reviews of QA agencies – ENQA by Goran Dakovic
Listen, talk and team up by Liv Teresa Muth
Quality assurance agency’s view by Vesna Dodiković Jurkovic


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